eBanking

When you first enroll, there’s a prompt to enroll in eStatements and eNotices. If you select that option, you’ll be enrolled for the account number you entered as part of the enrollment process.

If you have other account numbers which you are the primary member, you can manage those from the :: More Menu.

• Go to E-Documents and select the account(s) you would like to receive statements from electronically. 
• Read the Terms and Conditions and then click the button to Agree and then Enroll.

If you forgot your password, you can reset it by clicking the Need Login Help? option on the login screen and follow the prompts.  If you need further assistance please contact the credit union, 989-791-7070.  

If you lock your account, please contact the credit union 989-791-7070.   

DESKTOP:

• Select Person icon in upper left to access your profile, and upload a photograph of your choice!
• Select the gear icon on right side of menu to customize your dashboard
  • Group/reorganize accounts by clicking and holding your mouse, on the dots on the left hand side, move up or down to reorganize
  • View or hide accounts on your dashboard by clicking the eye icon on the right.  
• Go to More/Statements to review estatement elections for all your account numbers.
• View your accounts in tile format or list format, by clicking the window or hamburger icon on the right hand side

MOBILE:

• Click on the image icon and choose a photo for your profile pic.
• Customize your dashboard by scrolling to the bottom and choosing the Customize Dashboard gear at the bottom. 
• Go to More:
  • Choose App Settings to turn on Facial recognition or establish a PIN for faster authentication
  • Set Alerts
  • Choose E-Documents to view and sign up for eStatement
  • Choose Secure Messages to send us a message.  

To enable Touch ID, Face ID, or a PIN on your mobile banking app, click on the ‘More‘ menu option, then click on ‘App Settings‘, and select the toggle button to enable Touch ID, Face ID, or enable PIN. The next time you log in to the mobile banking app, you'll use whatever option you chose to login.  You may have to choose the FaceID or fingerprint icon on the login page to activate. 

Schedule Transfers can be viewed and updated under My Finance.

You are able to set several different alert options that can be sent to your email or phone.   

Access account alerts by either clicking on the 3 dots in the upper right corner of the account tile or under the More or Plus menus. 

Get the Health Advantage CU Mobile app by visiting your app store or use the direct links below. 

If you haven't already enrolled for online banking, once the app is downloaded, follow the enrollment steps.

Visit our Online Banking enrollment page or download our app and click Enroll.

              Online banking          Mobile Banking

1. Enter your Member/account number, Social Security Number and Date Birth, then Continue 
   • Choose/Create a Username and Password following the required specifications listed.
     • User Name requirements: At least 6 characters, 1 letter, 1 number and no special characters
       • Your User Name must be different from your member/account number
     • Password requirements: at least 8 characters, 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character
2. Review and Agree to the Terms and Conditions
3. Select the button for electronic delivery of estatements and enotices (recommended)
4. Select the "I'm not a Robot" box
5. Submit

An email will be sent to the email address Health Advantage CU has on file, containing a verification code. It will be from "solutions@healthadvantagecu.com". Enter the code in the popup screen and click submit.  

If you are already enrolled using your computer or tablet then you are already enrolled in Mobile Banking! Make sure you download the Health Advantage CU mobile app from your app store.  Once download, you will log in using the same login ID (user name) and password you use for Online Banking.  If you have not registered, enroll in online banking or download our app from your app store and click enroll at the bottom. 

You can update your e-mail address, telephone numbers, and street address associated with your Health Advantage Credit union accounts within eBanking using the Profile Settings feature.

1. Click More in the top navigation. Then Select Profile Settings
   • If you are using the mobile app, simply click on your profile picture or icon. Then select Edit.
2. Update the appropriate fields
   • You can update your email address, home phone, work phone, cell phone number, and address. 
3. Click Save Changes
   • A verification code pop-up box will display
4. Select if you want the verification code sent to your email or cell phone, then click Get Code. 
5. Check your cell phone or email for the verification code and enter it into the field displayed.  Then click, Update Profile.
   • The verification code will expire one hour from the time that it is sent. If you do not receive the verification code via e-mail, please check your Spam folder. If your verification code expires, you will need to have a new code resent.
   • Once you successfully enter the verification code in the appropriate field and click on Update Profile. Your profile information should now be updated.