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SCAM ALERT: Members have reported receiving phone calls from someone claiming to be from Health Advantage’s Fraud Department stating the member’s card was compromised. Please remember the Credit Union will NEVER ask for online banking credentials, full debit or credit card numbers (CVV or PIN number), your full social security number or the 6-digit secure access codes sent to your phone or email. Do not share your personal/sensitive information and end the call if you suspect you're not talking to a legitimate representative. Contact Health Advantage Credit Union at 989.791.7070 if you believe your account may be at risk.

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How do I updated my Personal Information?

You can update your e-mail address, telephone numbers, and street address associated with your Health Advantage Credit union accounts within online and mobile banking using the Profile Settings feature.

  1. Click More in the top navigation. Then Select Profile Settings
    • If you are using the mobile app, simply click on your profile picture or icon. Then select Edit.
  2. Update the appropriate fields
    • You can update your email address, home phone, work phone, cell phone number, and address. 
  3. Click Save Changes
    • A verfication code pop-up box will display
  4. Select if you want the verification code sent to your email or cell phone, then click Get Code. 
  5. Check your cell phone or email for the verification code and enter it into the field displayed.  Then click, Update Profile.
    • The verification code will expire one hour from the time that it is sent. If you do not receive the verification code via e-mail, please check your Spam folder. If your verification code expires, you will need to have a new code resent.
    • Once you successfully enter the verification code in the appropriate field and click on Update Profile. Your profile information should now be updated.

 

 

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